Current Open Positions
Municipal Risk Pool Intern
Legal Operations Specialist
To apply for a position, email your resume and cover letter to jobsearch@omag.org, or call Lori Mueller at (405) 657-1453.
Municipal Risk Pool Intern
ABOUT OMAG: Oklahoma Municipal Assurance Group (OMAG) is the leading public risk management and insurance organization dedicated to serving Oklahoma municipalities. We work to provide comprehensive risk management solutions and insurance services to public entities, ensuring their stability and resilience. Everything we do is centered around our mission “with exceptional service, we protect public interest by efficiently managing and mitigating risk for Oklahoma municipalities.” We are owned by the more than 500 Oklahoma cities we serve, which means we are dedicated to providing meaningful services at stable rates over the long term rather than being driven solely by profit as is common among traditional insurance companies.
Our core values – the foundational framework for decision making in all we do – are to:
Engage in sustainable activities
Build meaningful relationships
Act with integrity and fairness
Educate and retain staff who value municipal culture
Empower our board of directors, made of up municipal leaders, to lead
SUMMARY OF POSITION: This is an excellent opportunity for a motivated individual interested in learning about the multifaceted aspects of risk pooling in the public sector. This internship is designed to provide hands-on experience in Claims, Finance and Administration, Insurance Services, Legal, Human Resources, Risk Management and Underwriting. Assist with special projects, events, data analysis and more.
ESSENTIAL JOB FUNCTIONS (A):
Consistently demonstrate a willingness, desire, and aptitude for learning.
Assist with special projects and support daily operations of OMAG Teams including data analysis, standard work documentation, documenting member interactions. Working across our risk pool departments, work can includes things like:
Claims: Develop understanding of the claims process, including with the potential to assist in investigations and conducting claims management support activities.
Finance and Administration: Learn how our public entity pool is financed, develops its annual budget and collects annual contributions from members.
Insurance Services: Participate in and learn about review of coverage policies, the annual renewal process and customer service activities.Legal: Get insight into how a pool’s legal team operates, including legal research, compliance, monitoring and more.
Risk Management: Learn about loss control initiatives, safety audits and risk assessments.
Underwriting: Assist in evaluating risk exposures, preparing underwriting reports, and supporting policy issuance.
Shadowing: Shadow staff members in various departments to gain a comprehensive understanding of their roles and processes.
Special Projects: Participate in various special projects and events, providing support as needed.
Data Analysis: Conduct data analysis to support decision-making and reporting.
Work with your leader to set priorities and establish deliverables for all special projects.
OTHER RESPONSIBILITIES (B):
Demonstrate accountability for work assigned, asking questions to clarify to gain competency and understanding furthering OMAG’s goals and objectives.
Exercise good judgment and initiative in seeing work to be done and performing it.
Demonstrate responsibility for self-development, striving to continuously stay informed regarding new ideas and procedures applicable to specific area of responsibility.
Use equipment and supplies in a safe and economical manner, reporting needs for repair and/or replacement to appropriate individual in a timely manner.
Demonstrate the ability to establish priorities regarding work responsibilities.
Establish and maintain positive working relationships with supervisors, co-workers, Board members, municipal representatives and the public, while striving to keep communication open at all times.
Show support and respect for OMAG, its policies and people, as well as to municipal entities, venders, visitors and employees.
Discuss concerns or disagreements regarding policies, goals or decisions with the appropriate individual in a manner which assists in problem solving.
Demonstrate an attitude of cooperation, open-mindedness and flexibility regarding resolution of disagreements or problems.
LEARNING OUTCOMES (C):
Gain comprehensive knowledge of a municipal risk pool operations.
Develop a solid understanding of public sector insurance products and services.
Enhance interpersonal skills through interaction with professionals and municipal members.
Build analytical skills.
Acquire practical experience.
EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
Currently pursuing a degree in Business Administration, Finance, Risk Management, Public Administration, or a related field.
SKILLS, KNOWLEDGE AND ABILITIES REQUIRED:
A genuine interest in public sector risk management and insurance.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Demonstrates high ethical standards and handles confidential information with discretion and professionalism.
Proactive and self-motivated with a strong desire to learn and contribute to the organization.
PHYSICAL COMMUNICATION REQUIREMENTS: (The physical demands described here are representative of those that much be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
Ability to talk and/or hear. (Talking – expressing or exchanging ideas by means of spoken words). (Hearing – perceiving nature of sounds by ear).
Ability to physically communicate via telephone and in person
INTERPERSONAL COMMUNICATION REQUIREMENTS:
Ability to speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisor as well as giving assignments and directions to those supervised.
Ability to read a variety of reports, applications, messages, letters, informational documentation, directions, instructions, and methods and procedures.
Ability to prepare forms, reports and letters using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
Ability to speak to people with poise, voice control, and confidence.
MOTOR COORDINATION REQUIREMENTS:
Ability to coordinate hands and eyes in using a computer and other office equipment.
Ability to drive a vehicle in a safe manner
Ability to handle a variety of items such as computer.
INTERPERSONAL TEMPERAMENT REQUIREMENTS:
Ability to use tact, diplomacy, and establish positive working relationships with individuals in a wide variety of municipal positions.
Must be adaptable to performing under minimum stress when confronted with an emergency.
WORK ENVIRONMENT REQUIREMENTS:
This is a part-time temporary position, typically Monday through Friday, with additional hours as needed during month-end closing or specific projects.
Office environment in the OMAG Offices
SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview; reference check; and job related tests may be required.
To Apply send your resume and cover letter to jobserach@omag.org
Legal Operations Specialist
SUMMARY OF POSITION: Provide clerical and word processing support for Legal Department as directed, using applicable software and equipment and in conformance with the Legal Department Procedures Manual. Additionally, perform data analysis and reporting tasks related to OMAG’s reinsurance carrier as well as data reporting for OMAG’s strategic compass.
ESSENTIAL JOB FUNCTIONS (A):
Maintain legal files of the organization, in the Electronic Files on the “M” (legal drive) in conformance with the Legal Department Procedures Manual, which includes but is not limited to:
Setting up a new folder when a new lawsuit is received under the Town/City in the Electronic Files; if the lawsuit started as a Tort Claim, set up a Claims Docs folder in the new file and move all docs from Origami to the “Claims Docs” folder. Place all emails and attachments in each folder as they are received.
Update lawsuit in the Claims system (Origami) which consists of changing a file to the legal status, entering lawsuit information, and assigned defense attorney; if Social Security number and date of birth for claimant is available, enter that info on the claimant.
Draft letters to the City and include covered employees (if named in the lawsuit) and email the draft letter to the OMAG in-house attorney to approve for sending. When approved, change letter to a PDF file and email to City/Town (and covered employees if named in the lawsuit) making sure to check the “Options” in the email so a Delivery and Read Receipt will be returned to you. If the City or (covered employees) read the letter, put that email in the file of the lawsuit.
Settlement check requests:
Verify the SS# of claimant; if the settlement is a PI (Personal Injury or BI)), run a Medicare Report (CMS) and a Child Lien Report. If either report shows the claimant to be a Medicare beneficiary or has a Child Support lien, then notify the OMAG in-house attorney of these reports.
Check EIN of the Claimant’s attorney through the Taxport system. If correct, enter a new contact in the Contact folder if the contact is not in the system. If the contact is in the Contact folder but no Social Security number is in the contact folder, enter that info so the check can be processed.
If the claimant has a Child Lien Report, you may be asked to assist in settling any child support liens by contacting the state agency where the lien is filed, either by email or telephone.
Missing SS# report is sent to the Legal Secretary every 2 weeks.
Check to see if the SS# might have been forwarded in emails or docs received from the defense attorney and if no info is available in the documents in our file, research the claimant in the OSCN or ODCR court sites looking for any lawsuits or cases that the claimant had in the past to see if a SS# or DOB may be in any of those docs. General Counsel has the passwords for the two sites.
Oversee and maintain the Legal Billing email inbox:
Review invoices received to ensure services are for legal services such as deposition, mediation invoices, etc.
Check for correct hourly rate on each legal invoice, and process for approval by assigned OMAG in house attorney.
If an invoice is received on a deposition or mediation, a W-9 would need to be requested if the company is not in the Claims System contacts. Attorney will receive a task for approval of any checks.
Closing lawsuits:
Move all documents in the Electronic File to the Claims system except the “Claims Doc folder”. Delete the entire electronic file after moving the docs to the Claims System. The file may contain large videos or lots of pictures (which cannot be moved), those will remain in the file after moving the other docs and file moved to the “Closed” at the top of the Electronic Files.
After case is closed send a deductible letter to the City/Town if the lawsuit was a PI case or sewer claim. Letter will be generated in the Claims system. Email letter to the City/Town out of the Claims System.
Assist auditors in their request for audit information when conducting audits on a City/Town.
Send a dec page for each of the policies the Town/City has with OMAG, and check with Finance to confirm any money owed for the period the auditor is auditing.
Email the info to the company or person requesting the report. If the auditor is requesting Legal info, forward that to the General Counsel to complete.
Data Analysis and Reporting:
Perform data analysis related to legal cases and claims;
Manage data efficiently so that data can be stored and retrieved efficiently and at a level that ensures data has been processed to ensure quality data is available;
Generate reports for OMAG’s reinsurance carrier, including trends, metrics, and insights
INTERPERSONAL TEMPERAMENT REQUIREMENTS:
Ability to use tact, diplomacy, and establish positive working relationships with individuals in a wide variety of municipal positions.
Must be adaptable to performing under minimum stress when confronted with an emergency.
ESSENTIAL RESPONSIBILITIES (B):
Consistently demonstrate accountability for proper job performance, showing competency and understanding of job responsibilities to further the goals and objectives of the organization.
Exercise good judgment and initiative in seeing work to be done and doing it.
Maintain technical and/or professional proficiency in primary area of responsibility, demonstrating responsibility for self-development, striving to continuously stay informed regarding new ideas and procedures applicable to specific area of responsibility.
Use equipment and supplies in a safe and economical manner, reporting needs for repair and/or replacement to the appropriate individual in a timely manner.
Demonstrate ability to establish priorities regarding work responsibilities and to adjust to new circumstances or ideas as well as changing needs of the department and organization.
Establish and maintain positive working relationships with supervisors, co-workers, Board members, municipal representatives and the public, striving to keep open communication at all times.
Show support and respect for the organization, its people and policies, to municipalities, vendors, visitors and other individuals in the workplace.
Discuss concerns or disagreements regarding policies, goals or decisions with the appropriate individual in a manner which assists in problem solving.
Demonstrate an attitude of cooperation, open-mindedness and flexibility regarding resolution of disagreements or problems.
EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
College degree preferred.
Two (2) years previous legal secretary experience.
Experience using word processing programs including Excel.
SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview, background check and job-related tests may be required.
OMAG Benefits
By joining the staff at OMAG you’ll have the opportunity to do something positive for the cities and towns of Oklahoma. We take our mission to “protect public interest by efficiently managing and mitigating risk for Oklahoma municipalities” seriously. That includes providing extensive value-added services that range from education and training to legal and technical assistance and loss control and risk assessment, as well as dependable, fair and efficient claims handling. We believe the most valuable asset we provide is to make municipal insurance understandable, effective and affordable and to do so through our outstanding customer service.
OMAG is an Equal Opportunity Employer
Full-time employee benefits provided by OMAG include:
OMAG pays 100% of the Health, Life, Dental and Vision insurance for employees
OMAG pays 100% of the Health, Life, Dental and Vision insurance for family coverage, if necessary
Section 125 Cafeteria Plan for unreimbursed medical cost (optional)
Long-Term Disability (100% premium for all FT employees)
12 Paid Holidays per year
24 hours of PTO for the first 6 full pay periods
Vacation Leave, accrued biweekly, depending on years of service
Sick Leave of 12 days per year, accrued biweekly, maximum accrual of 720 hours
Defined Contribution Retirement Plan OMAG contribution of 17% of salary (5-year vesting)
Section 457 deferred compensation plan (optional)
Employee Assistance Program
Phone allowance $32.26per pay period (exempt employees only & $600/yr grossed up for taxes)
Gym membership reimbursement up to $600 per year
16 hours of Community Service Leave per year
Maternity/Paternity leave up to 40 hours for birth or adoption of a child
Tuition Assistance Program up to $5,250 per calendar year
Part-time employee benefits provided by OMAG include:
Defined Contribution Retirement Plan OMAG contribution of 17% of salary (no vesting requirement)
Phone allowance $32.26per pay period (exempt employees only & $600/yr grossed up for taxes)
Gym membership reimbursement up to $600 per year
8 hours of Community Service Leave per year
The actual terms of these benefits, and any others, are governed by OMAG’s Personnel Policies as outlined in its Procedures Manual, a copy of which will be provided to you upon commencement of employment.
To apply for a position, email your resume and cover letter to jobsearch@omag.org, or call Monica Coleman at (405) 657-1422.